-
We
only collect the essential information needed for processing
your order, or to send you information, photographs etc., on
items you are or may be interested in purchasing from us.
-
We
never share your personal information with any other business,
web sites or any other third party unless it is part of our
service to you, for example, when we are forwarding your email
to our shipping company with a request for a shipping quote
for your item. You will of course be fully aware of this procedure
and may choose to deal directly with our chosen shipping and
haulage companies direct.
-
We
only hold your email, telephone number and postal address as
part of our customer data base and these are not available to
any third party. These personal details are not used for any
other purpose.
-
You
have the right to request that your email and other details
are removed from our customer data base at any time or when
our business transactions are complete. This will however mean
that we cannot contact you to offer you any further services,
notices of new stock that may be of interest to you or inform
you of any sale we may be running.
-
We
rely on you to inform us of the information you are happy for
us to hold as our customer and you may update and change this
at any time if it becomes inaccurate.
-
When
purchasing through our web site your details are not accessible
to us as they are directed through a secure server to the PayPal
site. We are only notified by PayPal when your transaction is
complete.
-
If
you feel we at 'Burrell's Antique Desks' are not protecting
your personal information at any time or are not abiding by
our stated privacy policy please contact us directly via email
or telephone us on: (0044) (0)1562 752 849 or write to us at:
Burrell's Antique Desks, Studio House, Chester Road South, Kidderminster,
Worcestershire, England, DY10 1XB.
Further contact details can be found on our
contact page.
-
We
aim to respond to your concerns and any complaints within 3
working days and endeavour to rectify the situation immediately
if we have made a mistake