Customer Comments About Our Antique Desks and Services
I found my desk on the website, and found Burrells to be extremely helpful on the phone. Having made the purchase the desk was delivered by a charming and very efficient driver. The desk is beautiful, and in excellent condition. I have used it proudly now for 18 months, and am absolutely delighted with the desk, and the service I received.
I'm delighted with my purchase of an antique desk from Burrells. The item was exactly as described on their website and Burrells couldn't have been more helpful in storing the item and then delivering it at a convenient time. A first class service and highly recommended.
I had been in the market to purchase an antique writing table for several years and had googled and emailed seemingly every antique dealer on the East Coast of the US and in the UK about what i was looking for. Inevitably i was referred to Burrell's. They excel on so many levels: knowledge about antique desks; their helpful customer service, their ever-pleasant demeanor in responding to my numerous questions and concerns. They were nothing but helpful and responsive every time i started a conversation (even when i didnot complete a purchase).
In September 2017, currency exchange rates being so favorable, i finally found a desk i was interested in purchasing on the Burrell's website. The transaction -- and by transaction i mean buying the desk, working with the export agents, the UK drayage carrier, dealing with the US based carrier -- that whole process was of enormous concern but in the end it couldn't have been smoother.
The export agents and carriers Burrell's recommends are professional and service oriented.
Not one complaint.
Now...about the desk...it is beautiful. You don't find desks like this in the United States. Everyone who sees it marvels at what a unique and lovely piece of furniture it is.
I couldn't be happier. Thank you Kathi and Gavin -- it is everything I hoped it would be.
Brookline, MA USA
I purchased two antique desks and a swivel chair about two years ago and I absolutely love them. Burrells Antique Desk Company was professional in every way, from start to finish. I cannot recommend them more highly.
Thanks for checking in. Everything went great and I’m enjoying the desks. They were in beautiful shape and the packing job was outstanding. You run a magnificent operation.
Best, David , Menlo Park, California USA
Kathi and Gavin provided me a first class service during my recent purchase of a desk for my home. They provided sage advice regarding the different desks available on their website and arranged for the timely provision of a new leather prior to delivery.
I am delighted with my new desk and have no hesitation in strongly recommending Burrells Antique Desks.
The chair was delivered safely and efficiently this morning and I am more than delighted with it. I might add that your website was extremely well laid out, items were beautifully photographed and the descriptive detail most informative.
Many thanks and all the very best for Christmas and the New Year.
We have finally been able to unwrap the two desks provided by your fabulous company. Please know that the quality of the items far exceeded our expectations.
Dealing with you from the very beginning was a complete pleasure and we are so excited by the contribution to the decoration of our Denver Tudor home.
Thank you again for all you did to make this happen and know that we are fully satisfied with this exceptional purchase!
Susan Struna (Denver Colorado)
The desk has arrived, and the transport company you used were very easy to deal with on the phone, and the delivery man was charming and very efficient.
The desk is everything that I was hoping for, and it looks very happy in its new home. You have a very happy customer.
I am happy you delivered the desk, on time, it was as exactly as described, you stuck to the price on the Selling antiques web-site even though this was wrong (lower than the listed price) and I would be happy to buy from you again.
Sir Gregory Winter,
(Master of Trinity College Cambridge)
I just wanted to write and say how delighted I am with the desk.
H&H did a great job on the delivery yesterday and it’s sitting in my newly refurbished study looking very smart.
Thank you very much indeed.
The box arrived this morning, very carefully packed & in great condition.
I'm really happy with it!
Thank you for your excellent service.
The delivery went smooth. I was pleased with how the table was crated. No damage. :)
The table is lovely. It's a great piece in my library.
I will definitely check out Burrell's selection for the next project.
Lori Hoyal (Canada)
The desk has finally arrived in the U.S. and has been delivered. It is absolutely beautiful.
Thank you very much.
John Scruggs (Alexandria Virginia USA)
The chair has just arrived in perfect condition and I am bowled over by the quality and craftsmanship. It fits in the study perfectly.
Thank you once again.
Kind Regards, Phil
May I say a thank you on behalf of Ron and myself for the welcome and patience that you offered us when we visited you.
It made decision making that bit easier.
Clare Cook (Oxford)
Thank you so much for your kind hospitality when we stopped by to purchase our partner desk. We have now returned to Norway and it is in beautiful shape, still packaged and waiting to be placed in our office. We so enjoyed visiting have a lovely home! Looking forward to visiting you again soon.
Christine and Bill Bergesen. (Norway)
Just to let you know that our chairs arrived this morning and they look great and I am very pleased with them. I will keep a look out on your website and hopefully, we will do some business in the future.
Mark Swan (Surrey, England)
The desk arrived safely this morning and it is gorgeous. Sue and I love it and we are very excited to display it in our home. Simon Hall did an awesome job with the crating and packaging. Please let us know if you ever need a testimonial for your service and the quality of your antiques.
We are very pleased with this transaction.
Thanks for all of your help.
Lynn and Sue
Just a note to let you all know that the fabulous French desk has been uncreated and set up in my make-shift study while we continue work on the old study.
It is an amazing piece of furniture and is everything your web-site said it was. The packing job was as exquisite as the desk - we almost hated to disturb it. Not a single scratch or dent in the contents.
Thanks so much to all at Burrell’s and Simon Hall who helped make this a wonderful snowy day in Delaware. I could almost care about shovelling the walks now that I have this new treasure.
With the greatest appreciation.
Nathan Hayward 111 (USA)
The table arrived on Monday and is lovely.
They had removed it from the crate when they delivered it in the van so I was nervous as I tend to like to remove them from crates myself as this process alone can be risky without care from labourers, but the under wrapping from so good by Simon Hall it looked like it could take a few knocks without issue.
It does not appear to have any damage or veneer issues, which were my concerns when hearing it was stored in a warehouse.
All well received thank you
Sharon Edwards (Brisbane, Australia)
What a beauty!!
Thank you very very much.
It's exactly as you said. And then some.
I know my hub will love it.
Haven't had the big reveal yet as think will wait until painters leave today.
Hub is here after all so was able to sneak in the delivery without him knowing.
Again many thanks for sourcing such a wonderful desk!
The chair was delivered today and it looks great, thanks for all your help
The desk and chair are fantastic, I appreciate everything you did to get them here as described! Your customer service is beyond reproach!
Stephen, (Florida USA)
Thanks again for our beautiful desk which we enjoy whenever we can, it has arrived safe and sound and we absolutely love it!!
What a magnificent piece and thanks so much again for the discount and all your efforts in ensuring a safe delivery.
With many books to consume and projects to work on, we can assure you it will prove a wonderful contribution to those endeavours and the perfect masterpiece with which to host them!
Thanks sincerely again for your excellent service, and for giving us a fabulous new addition to our home furnishings which we will treasure for many years to come.
We will definitely keep an eye out for any other gems you may have on offer that suit us or any of our other friends’ homes here in Bermuda!
With our best wishes,
Mark and Isobel (Bermuda)
I thought I would drop you a quick line to say how pleased I am with it!
It's always difficult to judge colour correctly from a photograph on a computer screen so there was a certain element of trepidation when I agreed to buy it without seeing it! I needn't have worried and it fits in perfectly.
Once again thank you.
Mark Taylor, (London)
I wanted to let you know that the furniture has arrived, safe and sound. It looks beautiful, and we are very happy with it. The chairs are very sturdy, much more substantial than I expected, which is great.
Thank you so much.
Michael Emerson, (Doha, Qatar)
I cannot begin to tell you how happy I am with the desk.
Everybody who visits our home compliments and appreciates the desk. I absolutely love it and know that it will remain in our family for many, many years to come.
I am not the least bit offended by your request and would be more than happy to unequivocally endorse your company.
I wish all of my business dealings were equally satisfactory!!
All the best.
John F. Scruggs. (Alexandria, Virginia)