Overseas Shipping and Air Freight Questions
Q. What's the shipping charge for
sending a large partner’s desk to the USA?
A. The cost of shipping
any item overseas depends on two factors:
1) The distance it has to travel
2) The size and weight of the item
When we have the item details and a delivery
address we can let you know the cost within a day or two. We will
also let you know the cost of the insurance and usually the time it
will take to get the item to you. It takes between 3 to 8 weeks to
be forwarded to you depending which port and how far away you are
from the port.
Q. Do You Offer Discounts for Overseas Shipping?
We can usually offer a discount to overseas customers will will help to offset the shipping costs so please ask us.
Q. Can You Give Me A ' Ball Park Figure' On Shipping
A Large Desk To The USA?
A. For a very large partners desk shipping
to the USA can be anywhere between £900 - £1600 depending
on the size and weight of the desk and the journey it has to take
once it has landed in the USA.
Chairs and tables will of course cost much
less because of their size and weight.
Q. How Do I Pay For My Purchase?
A. We are currently setting up credit card payment facilities which should be available to our customers by March 2012. Currently you can pay via Direct
Bank Transfer from your bank to ours.
This is a simple procedure, we will send
you our bank details and you pass these onto your bank with the amount,
in sterling, you wish to transfer. The bank will converted to GBP
(pounds sterling) at the time of transfer and inform you of the cost
to you. Please check with your bank the exchange rate at the time
the transaction takes place.
Q. Who Ships Your Antique Furniture?
A. We use a number of well
established shipping companies for our overseas deliveries. Simon
Hall Shipping is usually the most competitive but we obtain the
best quote at the time. We only use specialist in transporting antiques
around the world.
Q. How Quickly Can I Receive My Item
if it is being shipped to the USA?
A. As soon as we receive
payment the item is collected by the shipping company it is ' crated'
and moved to a container which will leave the UK for for USA. New
York or Los Angeles containers leave every week. It can take between
3 -7 weeks however depending on the route and destination so please
ask about this when making your enquiry.
Q. Can I get My Item Any Quicker?
A. Yes. If you opt for Air Freight it typically arrives in
the USA in 1 day from leaving its London airport.
Customs clearance is also much easier as
it can be processed while it is in-flight. So you should receive the
desk within 3 – 5 days depending on how far it has to travel
when it reaches the USA.
Q. What about any import taxes that
may need to be paid when it arrives in my country and do I have to
A. Yes there are import duties with shipping but not with airfreight as these are usually paid in advance.
If there are any local taxes, you are liable to pay these when the item is delivered. However
we have not found this to be necessary for antique furniture being
sent to Europe and the USA.
The declaration form that is completed
by the shippers informs the customs officials of the nature of the
item and we are normally informed if there is liable to be taxes when
it arrives in the country of origin.
Q. What happens if my antique desk or table is damaged
A. We do require all overseas customers to
take out the insurance offered by the shipping company in case of any damage or loss during transportation. This is a small percentage of the total cost, typically 1% - 2%. This is payable to the shippers at time of booking. Details of how to make a claim will be sent to you when the booking is made.
We always seek the best and most professional Shipping companies when looking for your quote. Our regular Shippers are specialists in transporting antique furniture and have many years experience in this area.
We have sent our antique furniture all over the world and have had only one incident where an antique desk received minor damage whilst in transit. The shipping company arranged for specialist restorers to repair the damage very quickly through the insurance cover.
If you have any questions not covered by the above please do not hesitate to contact us by e-mail or by telephone and we will do our best to answer.
For UK customer please see our 'UK Deliveries Page'
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