Overseas Shipping Questions
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Overseas Shipping and Air Freight Questions
Q. What's the shipping charge for sending a large partner’s desk to the USA?
A. The cost of shipping any item overseas depends on two factors:
1) The distance it has to travel
2) The size and weight of the item
When we have the item details and a delivery address we can let you know the cost within a day or two. We will also let you know the cost of the insurance and usually the time it will take to get the item to you. It takes between 3 to 8 weeks to be forwarded to you depending which port and how far away you are from the port.
Q. Do You Offer Discounts for Overseas Shipping?
We can usually offer a discount to overseas customers will will help to offset the shipping costs so please ask us.
Q. Can You Give Me A ' Ball Park Figure' On Shipping A Large Desk To The USA?
A. For a very large partners desk shipping to the USA can be anywhere between £900 - £1600 depending on the size and weight of the desk and the journey it has to take once it has landed in the USA.
Chairs and tables will of course cost much less because of their size and weight.
Q. How Do I Pay For My Purchase?
A. We are currently setting up credit card payment facilities which should be available to our customers by March 2012. Currently you can pay via Direct Bank Transfer from your bank to ours.
This is a simple procedure, we will send you our bank details and you pass these onto your bank with the amount, in sterling, you wish to transfer. The bank will converted to GBP (pounds sterling) at the time of transfer and inform you of the cost to you. Please check with your bank the exchange rate at the time the transaction takes place.
Q. Who Ships Your Antique Furniture?
A. We use a number of well established shipping companies for our overseas deliveries. Simon Hall Shipping is usually the most competitive but we obtain the best quote at the time. We only use specialist in transporting antiques around the world.
Q. How Quickly Can I Receive My Item if it is being shipped to the USA?
A. As soon as we receive payment the item is collected by the shipping company it is ' crated' and moved to a container which will leave the UK for for USA. New York or Los Angeles containers leave every week. It can take between 3 -7 weeks however depending on the route and destination so please ask about this when making your enquiry.
Q. Can I get My Item Any Quicker?
A. Yes. If you opt for Air Freight it typically arrives in the USA in 1 day from leaving its London airport.
Customs clearance is also much easier as it can be processed while it is in-flight. So you should receive the desk within 3 – 5 days depending on how far it has to travel when it reaches the USA.
Q. What about any import taxes that may need to be paid when it arrives in my country and do I have to pay these?
A. Yes there are import duties with shipping but not with airfreight as these are usually paid in advance.
If there are any local taxes, you are liable to pay these when the item is delivered. However we have not found this to be necessary for antique furniture being sent to Europe and the USA.The declaration form that is completed by the shippers informs the customs officials of the nature of the item and we are normally informed if there is liable to be taxes when it arrives in the country of origin.
Q. What happens if my antique desk or table is damaged during transportation?
A. We do require all overseas customers to take out the insurance offered by the shipping company in case of any damage or loss during transportation. This is a small percentage of the total cost, typically 1% - 2%. This is payable to the shippers at time of booking. Details of how to make a claim will be sent to you when the booking is made.
We always seek the best and most professional Shipping companies when looking for your quote. Our regular Shippers are specialists in transporting antique furniture and have many years experience in this area.
We have sent our antique furniture all over the world and have had only one incident where an antique desk received minor damage whilst in transit. The shipping company arranged for specialist restorers to repair the damage very quickly through the insurance cover.
If you have any questions not covered by the above please do not hesitate to contact us by e-mail or by telephone and we will do our best to answer.
For UK customer please see our 'UK Deliveries Page'
Free Mainland UK Delivery on all Desks and Tables
We offer free delivery for our antique desks and antique writing tables to Mainland UK addresses and cost effective World Shipping to your door.
We also offer airfreight and sea feight quotes for world Wide Delivery door to door.
Please email your delivery address with Post Code or Zip Code and we will send you a quote for delivery within 48 hours.Delivery Quotes for Antique Desk Chairs and Library Chairs:
Please email your delivery address with Post Code or Zip Code and we will send you a quote for delivery within 48 hours.
Do you wish to sell an Antique Desk Chair or Library Chair?
About Burrells Antique Desks:
Do you have an antique desk, writing table or desk chair that you would like to sell? If so please send photos and details of size and condition to us and ask for a no obligation quote.
If its something we are looking for we will be happy to offer a fair price collect and pay you usually within 7 - 10 days. We look forward to hearing from you!We are a small family business with over 35 years experience in the antique furniture business. Our success is based on careful selection of good quality stock and ensuring it is traditionally and sympathetically restored to enhance its beauty and retain its value. We buy with the customer in mind and offer serviceable, good quality furniture that will look good, last well and retain its value.
We stock antique desks, writing tables, library tables and chairs in a variety of styles and sizes from English periods: Regency, Georgian, Victorian and Edwardian; in Mahogany, Oak, Walnut, Burr Walnut and Rosewood. As a family run antique furniture business we pride ourselves in offering a professional and friendly service to all our customers.
Returns Policy for UK Customers:
We are confident that you will be happy with your antique furniture from us, but in the unlikely event you are not happy you can return it to us. Please contact us as soon as you have any concerns so that we can discuss it and decide how to resolve the matter with you.
If the reason for return is due to our description being at fault in any way we will off course accept the piece back when we have established the problem with you.
If the reason for return is because you have changed your mind for any reason we will accept the piece back within 7 days of you receiving the piece. In this instance the customer will be responsible for paying for the return of the item back to us.
Viewing by appointment only at Studio House, 143 Chester Road South, Kidderminster, Worcestershire, DY10 1XB - Near Junction 5 of M5 and junction 1 of M42© Burrell's Antique Desks. All rights reserved
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