Customer Comments About Our Antique Desks and Services

Hello Kathi and Gavin.
We received the desk.  It looks beautiful. 
We will make sure it is well taken care of while it is in our possession. 
You were absolutely right in choosing Simon Hall.  They did a terrific packing job!  I sent them a separate note on that. 
Best regards,
Turan and Judy 
California USA Kahraman

Gavin & Kathi,
My stool has arrived in perfect condition, like all of the other pieces.
I’ve attached a few pictures of my library so you can see how great the furniture looks!
We starting building our home in 2015 and I had Burrells Antique Desk in mind when we designed this library.  I tracked your website over the years and waited until I could get back to London and have a day to visit you.  I am really glad I waited!  I will enjoy this furniture for my lifetime and hand it down for generations to come.

I sincerely appreciate getting to meet you two and all of your help.  And, thank you for making the whole process so easy for me!
If you are ever in Dallas, please drop us a note.
Thank you!
Roger and Tina

The desk arrived today to a flurry of impatient doorbell rings from the FedEx guy.
It is fantastic.  Simply stunning.
Jack, Austin, Texas

I found my desk on the website, and found Burrells to be extremely helpful on the phone. Having made the purchase the desk was delivered by a charming and very efficient driver. The desk is beautiful, and in excellent condition. I have used it proudly now for 18 months, and am absolutely delighted with the desk, and the service I received.
Micheal Turner

I'm delighted with my purchase of an antique desk from Burrells. The item was exactly as described on their website and Burrells could not have been more helpful in storing the item and then delivering it at a convenient time. A first class service and highly recommended.

Dear Kathi
Just a quick note to say that the chairs arrived this afternoon.  Exceptionally
nice they are too. I am really delighted with the quality of the workmanship
and the comfort, especially of the William IV library chair.
Thank you for all of your help.

I had been in the market to purchase an antique writing table for several years and had googled and emailed seemingly every antique dealer on the East Coast of the US and in the UK about what i was looking for. Inevitably i was referred to Burrells. They excel on so many levels: knowledge about antique desks; their helpful customer service, their ever-pleasant demeanor in responding to my numerous questions and concerns. They were nothing but helpful and responsive every time i started a conversation (even when I did not complete a purchase)

In September 2017, currency exchange rates being so favorable, i finally found a desk i was interested in purchasing on the Burrells website. The transaction -- and by transaction i mean buying the desk, working with the export agents, the UK drayage carrier, dealing with the US based carrier -- that whole process was of enormous concern but in the end it could not have been smoother.
The export agents and carriers Burrell's recommends are professional and service oriented.
Not one complaint.

Now...about the is beautiful. You don't find desks like this in the United States. Everyone who sees it marvels at what a unique and lovely piece of furniture it is.
I could not be happier. Thank you Kathi and Gavin -- it is everything I hoped it would be.

Kevin Laughlin Brookline, MA USA

I purchased two antique desks and a swivel chair about two years ago and I absolutely love them. Burrells Antique Desk Company was professional in every way, from start to finish. I cannot recommend them more highly.
Thanks for checking in. Everything went great and I’m enjoying the desks. They were in beautiful shape and the packing job was outstanding. You run a magnificent operation.
Best, David, Menlo Park, California USA

Kathi and Gavin provided me a first class service during my recent purchase of a desk for my home. They provided sage advice regarding the different desks available on their website and arranged for the timely provision of a new leather prior to delivery.
I am delighted with my new desk and have no hesitation in strongly recommending Burrells Antique Desks.

Rob Pedre

Dear Gavin and Kathi,
The chair was delivered safely and efficiently this morning and I am more than delighted with it. I might add that your website was extremely well laid out, items were beautifully photographed and the descriptive detail most informative.
Many thanks and all the very best for Christmas and the New Year.
P Freeman
Dear Kathi,
We have finally been able to unwrap the two desks provided by your fabulous company. Please know that the quality of the items far exceeded our expectations.
Dealing with you from the very beginning was a complete pleasure and we are so excited by the contribution to the decoration of our Denver Tudor home.
Thank you again for all you did to make this happen and know that we are fully satisfied with this exceptional purchase!
Susan Struna (Denver Colorado)
Hi Kathi,

The desk has arrived, and the transport company you used were very easy to deal with on the phone, and the delivery man was charming and very efficient.
The desk is everything that I was hoping for, and it looks very happy in its new home. You have a very happy customer.
Kind regards
Michael (Suffolk)
Dear Kathi
I am happy you delivered the desk, on time, it was as exactly as described, you stuck to the price on the Selling antiques web-site even though this was wrong (lower than the listed price) and I would be happy to buy from you again.
Best wishes,
Sir Gregory Winter,
(Master of Trinity College Cambridge)
Hi Kathi
I just wanted to write and say how delighted I am with the desk.
H&H did a great job on the delivery yesterday and it’s sitting in my newly refurbished study looking very smart.
Thank you very much indeed.
Best wishes
Rebekah (Devizes)
Dear Kathi
The box arrived this morning, very carefully packed & in great condition.
I'm really happy with it!
Thank you for your excellent service.
Chris (London)
Dear Kathi,
The delivery went smooth. I was pleased with how the table was crated. No damage. :)
The table is lovely. It's a great piece in my library.
I will definitely check out Burrell's selection for the next project.
Lori Hoyal (Canada)
Dear Kathi,
The desk has finally arrived in the U.S. and has been delivered. It is absolutely beautiful.
Thank you very much.
John Scruggs (Alexandria Virginia USA)
Dear Kathi
The chair has just arrived in perfect condition and I am bowled over by the quality and craftsmanship. It fits in the study perfectly.
Thank you once again.
Kind Regards,  Phil
Dear Kathi and Gavin,
May I say a thank you on behalf of Ron and myself for the welcome and patience that you offered us when we visited you.
It made decision making that bit easier.
Kind Regards,
Clare Cook (Oxford)
Dear Kathi and Gavin,
Thank you so much for your kind hospitality when we stopped by to purchase our partner desk.  We have now returned to Norway and it is in beautiful shape, still packaged and waiting to be placed in our office. We so enjoyed visiting have a lovely home! Looking forward to visiting you again soon.
As Ever,
Christine and Bill Bergesen. (Norway)
Good morning Gavin
Just to let you know that our chairs arrived this morning and they look great and I am very pleased with them. I will keep a look out on your website and hopefully, we will do some business in the future.
Kind regards
Mark Swan (Surrey, England)
Just wanted to drop you a line post the xmas madness.
The desk arrived in perfect condition and I love it.
Absolutely perfect, 
Thank you
John Saunders

Gavin and Kathi,
The desk arrived safely this morning and it is gorgeous. Sue and I love it and we are very excited to display it in our home. Simon Hall did an awesome job with the crating and packaging. Please let us know if you ever need a testimonial for your service and the quality of your antiques.
We are very pleased with this transaction.
Thanks for all of your help.
Lynn and Sue
Dear Burrells Desks,
Just a note to let you all know that the fabulous French desk has been uncreated and set up in my make-shift study while we continue work on the old study.
It is an amazing piece of furniture and is everything your web-site said it was. The packing job was as exquisite as the desk - we almost hated to disturb it. Not a single scratch or dent in the contents.
Thanks so much to all at Burrells and Simon Hall who helped make this a wonderful snowy day in Delaware. I could almost care about shovelling the walks now that I have this new treasure.
With the greatest appreciation.
Nathan Hayward 111 (USA)
Hi Kathi
The table arrived on Monday and is lovely.
They had removed it from the crate when they delivered it in the van so I was nervous as I tend to like to remove them from crates myself as this process alone can be risky without care from labourers, but the under wrapping from so good by Simon Hall it looked like it could take a few knocks without issue.
It does not appear to have any damage or veneer issues, which were my concerns when hearing it was stored in a warehouse.
All well received thank you
Warm Regards
Sharon Edwards (Brisbane, Australia)
Hello Gavin
What a beauty!!
Thank you very very much.
It's exactly as you said. And then some.
I know my hub will love it.
Haven't had the big reveal yet as think will wait until painters leave today.
Hub is here after all so was able to sneak in the delivery without him knowing.
Again many thanks for sourcing such a wonderful desk!
Helen (Sussex)
Hi Kathi
The chair was delivered today and it looks great, thanks for all your help
Best regards,
Hi Kathi
The desk and chair are fantastic, I appreciate everything you did to get them here as described!  Your customer service is beyond reproach!
Thanks again!
Stephen, (Florida USA)
Greetings Kathi,
Thanks again for our beautiful desk which we enjoy whenever we can, it has arrived safe and sound and we absolutely love it!!
What a magnificent piece and thanks so much again for the discount and all your efforts in ensuring a safe delivery.
With many books to consume and projects to work on, we can assure you it will prove a wonderful contribution to those endeavours and the perfect masterpiece with which to host them!
Thanks sincerely again for your excellent service, and for giving us a fabulous new addition to our home furnishings which we will treasure for many years to come.
We will definitely keep an eye out for any other gems you may have on offer that suit us or any of our other friends’ homes here in Bermuda!
With our best wishes,
Mark and Isobel (Bermuda)
Hi Gavin
I thought I would drop you a quick line to say how pleased I am with it!
It's always difficult to judge colour correctly from a photograph on a computer screen so there was a certain element of trepidation when I agreed to buy it without seeing it! I needn't have worried and it fits in perfectly.
Once again thank you.
Kind regards
Mark Taylor, (London)
Hi Kathi,
I wanted to let you know that the furniture has arrived, safe and sound. It looks beautiful, and we are very happy with it. The chairs are very sturdy, much more substantial than I expected, which is great.
Thank you so much.
Michael Emerson, (Doha, Qatar)
Dear Kathi,
I cannot begin to tell you how happy I am with the desk.
Everybody who visits our home compliments and appreciates the desk. I absolutely love it and know that it will remain in our family for many, many years to come.
I am not the least bit offended by your request and would be more than happy to unequivocally endorse your company.
I wish all of my business dealings were equally satisfactory!!
All the best.
John F. Scruggs. (Alexandria, Virginia)